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COVID-19 Policies & FAQs

This page contains information updates and Advantage Boating’s policies related to COVID-19.

Update June 20, 2020 – Updated COVID-19 Cancellation and Refund Policy for Ottawa & Kingston on-the-water courses.

Given the current COVID-19 situation, we have adjusted our refund policy. If we need to cancel an Ottawa or Kingston on-the-water course because of COVID-19, you will have the option to (a) reschedule your course to an available class later in the summer, (b) leave the credit on your account so that it can be applied to a future 2020/2021 Advantage Boating course or (c) have a refund issued.   As a small local business, Advantage Boating appreciates your support during this challenging time. By accepting the rescheduling or credit option, students are helping us ride out this “coronavirus” storm.

If you cannot take your purchased course as a result of you becoming sick with COVID-19 before or during your course, or if cases ramp up such that you feel it is too risky to take the course, you will have the option (with a doctor’s note and at least 24 hours notice) to (a) reschedule your course to an available class later in the summer or (b) leave the credit on your account so that it can be applied to a future 2020/2021 Advantage Boating course.

We look forward to sailing with you soon.

 

Update June 18, 2020 – We are back to teaching some of our on-the-water course!

Brighter days are ahead!  We are thrilled to announce we are back to teaching some of our on-the-water courses.  It feel fantastic to have returned to doing what we love best … introducing people to the wonderful sailing lifestyle!  Yes, we are passionate about sailing!

At the moment we are running the following on-the-water training:

  • Private Basic Cruising (one student and one instructor)
  • Semi-Private Basic Cruising (two students who are from the same household or social circle and one instructor)
  • Private Start Keelboat Sailing (one student and one instructor)
  • Semi-Private Start Keelboat sailing (two students who are from the same household or social circle and one instructor)
  • By the hour (3 hour minimum) private on-the-water instruction (one student and one instructor)
  • By the hour (3 hour minimum) on-the-water instruction (two students who are from the same household or social circle and one instructor)
  • CANSail 1/2 (for students who have a partner to sail with and are from the same household or social circle)
  • Introduction to Sailing (for up to two people who are from the same household or social circle and one instructor)

To book any of these on-the-water training courses/sessions, please email us at info@advantageboating.com and indicate 3 options of dates for when you are available to take your course.  We have weekday daytime, weekend daytime and evening time slots available.

For the time being, we are not running our scheduled group classes as per our ‘online schedule’ (Training Center) but hope that as restrictions are further eased and the coronavirus situation improves, we will be able to resume our regularly scheduled courses sooner than later.

We have also updated our COVID-19 Code of Conduct & Policy:

  (June 5, 2020)

🎉  Our Sail Share program officially begins this weekend!  🎉  

Things for boating in Ottawa this summer are looking more and more favourable each day. We have made much progress at Advantage Boating over the past few weeks and already have some of our boats in the water.  In preparation for the re-opening of our Sail Share program, our policies have been reshaped with the safety of our sailors and staff being of utmost importance.  We have aligned our cleaning procedures with the guidance of the relevant authorities.  Our Advantage Boating COVID-19 Sail Share Code of Conduct & policy are in place to ensure we are able to get you out on the water in a safe and responsible way.  We will also continue to follow official guidelines and recommendations from the Public Health Agency of Canada, the Province of OntarioOttawa Public Health and Sail Canada.

Sailing with Sail Share will proceed in a phased-in process:

 

Current allowance – Phase 1:   Sail Share sailing allowed for those of the same household or Social CircleFor the time being those registered Sail Share members who are from the same household or Social Circle are allowed to start sailing on our “Sail Share” boats.

 

Future allowance – Phase 2:   All other Sail Share members.  In the near future (hopefully as early as next week or the week after) as government restrictions ease, sailing will be allowed with two people from different households onboard our small Sail Share boats and C&C 27.  Under these circumstances, sailors who choose to sail together will be able to get out on the water on our Sail Share boats but should keep in mind to avoid all unnecessary contact with each other while onboard.  We will reach out to you as soon as we can open up Sail Share for those sailing from different households.

Please note, that until further notice guests are not permitted to sail on Sail Share boats.

We would like to thank each of you for your patience and understanding as we continue to navigate the coronavirus situation and how it impacts sailing.

Update June 5, 2020 – Status of our on-the-water courses.

 

Brighter Days Ahead.  We are passionate about sailing and can’t wait to get back to doing what we love best – teaching people to be confident and safe sailors so they can enjoy the sailing lifestyle!  At the moment our on-the-water courses are still on hold due to the coronavirus situation and the various restrictions in place to protect us all.  We are optimistic that we will be able to start teaching soon, but it will require the provincial and municipal governments to relax their guidelines a bit more before we can offer our on-the-water courses.  As soon we get the green light from the authorities, we will resume our on-the-water training.

In preparation for the re-opening, we have been hard at work reshaping our policies with the safety of our sailors and staff being of utmost importance.  We have aligned our cleaning procedures with the guidance of the relevant authorities.  Our COVID-19 policies are in place to ensure we are able to get you out on the water in a safe and responsible way.  We will also continue to follow official guidelines and recommendations from the Public Health Agency of Canada, the Province of OntarioOttawa Public Health and Sail Canada.

We hope you will consider registering for one of our courses and we look forward to having you out on the water with us this summer!

How is Advantage Boating handling the COVID-19 situation? (May 26, 2020)

 

Keeping you Safe.  The outbreak of COVID-19 is a highly unusual and rapidly evolving situation.  As a small business, we are doing our best to mitigate risks for our students and act in a socially responsible manner while continuing to offer our services during these unprecedented times.  As the COVID-19 situation evolves, we at Advantage Boating continue to monitor developments both locally, provincially and nationally. Among other public health notices, we are following official guidance and recommendations from the Public Health Agency of Canada and Ottawa Public Health. We will be communicating updates to you as they occur through Facebook, e-mail, and our website.

We continue to offer our online and home-study courses which are not affected by the current health situation. Registration can be completed directly through our website www.advantageboating.com.

We expect to be able to start offering some of our on-water programs (eg. Sail Share program for those living in the same household) by early June with our first on the water courses being offered shortly after, once the provincial and municipal governments relax their guidelines a bit more. We remain optimistic that the current situation we find ourselves in will sort itself out in the not too distant future.  Rest assured, that if you plan on registering or have registered for a 2020 Ottawa or Kingston course and this course needs to be cancelled by Advantage Boating as a result of COVID-19, our normal cancellation policy will take effect and you will have the option to (a) reschedule your course to an available class later in the summer, (b) leave the credit on your account so that it can be applied to a future 2020/2021 Advantage Boating course or (c) have a refund issued.  As a small local business, Advantage Boating appreciates your support during this challenging time. By accepting the rescheduling or credit option, students are helping us ride out this “coronavirus” storm.

As indicated by public health and the government of Canada, by each of us doing our part we can all help stop the spread of the coronavirus and we will be able to resume our regular activities and passions like sailing sooner rather than later.  If you have any specific questions or concerns, please don’t hesitate to reach out to us by email at info@advantageboating.com.

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